Forti di una storia lunga quasi di 150 anni, siamo in prima linea per ripensare e migliorare la vita di tutti i giorni. Oggi e per le generazioni future. Con l’aiuto dei nostri brand e delle nostre tecnologie innovative e sostenibili, in ogni team in tutto il mondo. Henkel occupa posizioni di leadership sia nel mercato al consumo che in quello industriale: Il nostro portafoglio include ben noti prodotti per la cura dei capelli, detersivi per il bucato, ammorbidenti, ma anche adesivi, sigillanti e rivestimenti funzionali.
Customer Service Representative (m/f)
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About this Position
What you´ll do
- Manage orders and deliveries providing high quality customer service, supporting Sales and Supply Chain departments
- Collaboration with Marketing department
- Accurate recording and monitoring of customer orders in SAP
- Act as first point of contact for customers about orders and invoicing
- Complaint management
- Support of customers Credit and Debit Note issues
- Support of customers Overdue issues
- Accurate maintenance of customer master data in SAP
- Resolve problems, complaints, queries related to deliveries
What makes you a good fit
- Minimum secondary education and 0-2 years of relevant work experience
- Fluent level of English and Hungarian languages are required
- Accuracy, reliability, good time management skills
- Problem-solving capabilities
- Ability to oversee processes, to work independently and under time pressure
- Flexible personality with excellent communication and relationship management skills
- Strong level of MS Office skills is required
- SAP experience is an advantage
Some perks of joining Henkel
- Flexible work scheme with flexible hours and hybrid working type
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Cafeteria: 836.000 HUF gross/year
- 13th and 14th month salary
- Private clinic services
- Sports Club
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26099304
Job Locations: Hungary, Budapest
Contact information for application-related questions: career.hu@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
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