Forti di una storia lunga quasi di 150 anni, siamo in prima linea per ripensare e migliorare la vita di tutti i giorni. Oggi e per le generazioni future. Con l’aiuto dei nostri brand e delle nostre tecnologie innovative e sostenibili, in ogni team in tutto il mondo. Henkel occupa posizioni di leadership sia nel mercato al consumo che in quello industriale: Il nostro portafoglio include ben noti prodotti per la cura dei capelli, detersivi per il bucato, ammorbidenti, ma anche adesivi, sigillanti e rivestimenti funzionali.
Global Quality KAM Auto OEMs
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About this Position
At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do
- Serve as the primary Quality representative for assigned Global Key Accounts, ensuring customer expectations are clearly understood, represented internally, and aligned with Henkel’s capabilities and strategic objectives.
- Build trusted partnerships with customers and internal stakeholders, including Global Business Managers, by driving performance reviews, aligning priorities, supporting new projects, and ensuring customer satisfaction.
- Deploy and govern customer-specific quality requirements globally, ensuring effective integration across operations, functions, APQP activities, and business change initiatives.
- Lead the resolution of critical customer quality issues, driving cross-functional and customer-facing teams through containment, root cause analysis, corrective and preventive actions (CAPA), and sustainable issue closure.
- Establish robust quality performance management systems, including reporting, KPI tracking, risk identification, escalation processes, and proactive communication to protect Henkel’s business and reputation.
- Drive continuous improvement and capability development, collaborating globally to strengthen quality competencies, standardize best practices, and enhance Henkel’s ability to meet current and future customer expectations.
What makes you a good fit
- Bachelor’s degree in engineering, Chemistry, Automotive Engineering, or a related technical discipline.
- Minimum 5 years of experience in the automotive industry, including at least 2 years in quality management and/or customer-facing roles.
- Strong analytical and problem-solving capabilities, with expertise in structured methodologies such as PDCA, A3, 8D, Six Sigma, and LEAN principles.
- Working knowledge of automotive quality management systems and standards, including ISO 9001, IATF 16949, and Automotive Core Tools.
- Demonstrated leadership, project management, and organizational skills, with a proven ability to drive continuous improvement, coach teams, and support cultural transformation.
- Proficiency with SAP or similar ERP systems is preferred; multilingual capabilities is a strong advantage (Spanish, German, or French) and willingness to travel globally up to 30% are strong advantages.
Some benefits of joining Henkel
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
- Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
- Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
The salary range for this role is $120000.00 and $155000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
JOB ID: 26098180
Job Locations: United States, MI, Madison Heights, MI
Contact information for application-related questions: talent.acquisition@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
Chi siamo
FAQ
Sono interessato a diverse posizioni. Posso candidarmi per più posizioni contemporaneamente?
Sì, è sufficiente compilare il tuo profilo nel nostro sistema di candidatura online. Una volta completato il tuo profilo online, puoi candidarti per più posizioni.
L'offerta di lavoro è scritta in inglese: devo scrivere anche la mia candidatura in inglese?
Sì, grazie! Henkel è un'azienda internazionale e collaborerai con colleghi provenienti da tutto il mondo. Ecco perché l'inglese è la nostra lingua aziendale ufficiale.
Come linea guida generale, ti consigliamo di scrivere la tua candidatura nella stessa lingua dell'annuncio di lavoro. Ciò contribuisce a garantire chiarezza e coerenza durante tutto il processo di selezione.
Durante il processo di selezione ricevo un feedback sullo stato della mia candidatura?
Ogni ruolo in Henkel è unico, così come ogni candidato.
Trovare la giusta corrispondenza è importante, non solo per noi, ma anche per te. Ci impegniamo a garantire che il candidato e l'azienda siano perfettamente compatibili. I candidati possono sempre verificare lo stato della loro candidatura nel loro profilo.
Durante l'intero processo di assunzione, ti terremo informato/a e ti forniremo un feedback in ogni fase. Il tuo percorso con Henkel inizia con trasparenza e rispetto reciproco.
Chi devo contattare se ho domande sulla mia candidatura?
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Non esitare a contattare il team qui. Saremo contenti di aiutarti!