Forti di una storia lunga quasi di 150 anni, siamo in prima linea per ripensare e migliorare la vita di tutti i giorni. Oggi e per le generazioni future. Con l’aiuto dei nostri brand e delle nostre tecnologie innovative e sostenibili, in ogni team in tutto il mondo. Henkel occupa posizioni di leadership sia nel mercato al consumo che in quello industriale: Il nostro portafoglio include ben noti prodotti per la cura dei capelli, detersivi per il bucato, ammorbidenti, ma anche adesivi, sigillanti e rivestimenti funzionali.
Quality Engineer
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About this Position
At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do
- Ensure raw materials and finished products meet quality standards, improving processes, production output, and customer satisfaction.
- Lead customer complaint management end to end, including containment, root cause analysis (A3/8D), corrective/preventive actions, escalation, and closure in CCMS.
- Act as the customer-facing quality representative in critical situations, ensuring clear, timely, and accurate communication.
- Drive continuous improvement by analyzing quality KPIs, SPC data, complaint trends, and leading A3 projects to reduce defects and processing time.
- Support and participate in customer, external, and internal audits, while ensuring compliance with Henkel quality policies, standards, and management systems.
- Provide plant-wide quality assurance support, including blocking suspect material, stopping production when standards are violated, and supporting Management of Change.
- Coordinate cross‑functionally, lead or delegate activities, secure resources, and ensure safety, documentation accuracy, and stakeholder alignment.
What makes you a good fit
- Bachelor’s degree in engineering.
- 2 years of quality experience in a manufacturing environment- preferred.
- Knowledge of Problem-Solving Tools (A3 and 8D) is required.
- Knowledge of ISO/ IATF 16949 and ISO 9001 systems and standards is required.
- Bilingual (English and Spanish, written and oral).
- Strong Microsoft Office skills and proficient with SAP.
- Self‑motivated, detail‑oriented professional with strong analytical and problem‑solving capabilities to meet quality and project objectives.
- Effective communicator and team leader able to guide cross‑functional teams in a fast‑paced manufacturing environment to address customer and quality requirements.
- Hands‑on and collaborative, spending time on the shop floor to build knowledge and develop practical solutions with production teams.
Some benefits of joining Henkel
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, and vacation buy / sell program
- Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
- Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
The salary for this role is $50,000.00 - $70,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
JOB ID: 26094689
Job Locations: United States, PR, Sabana Grande, PR
Contact information for application-related questions: talent.acquisition@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
Chi siamo
FAQ
Sono interessato a più posizioni. Posso candidarmi per più posizioni allo stesso tempo?
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L’offerta di lavoro è scritta in inglese – dovrei candidarmi in inglese?
Si. Henkel è un’azienda internazionale e tu lavorerai con colleghi da tutto il mondo e l’inglese è la nostra lingua ufficiale. Generalmente, la regola è: fai la candidatura nella stessa lingua dell’offerta.
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