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Italy, Milano, Laundry & Home Care

E-Commerce Key Account Manager for Laundry & Home Care


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.


  • Monitor, aggregate and summarize digital insights to drive e-commerce growth for Laundry & Home Care division
  • Work effectively with Local and International Sales teams managing assortments and promotional levers in agreement with channel needs and strategic guidelines
  • Be able to build strong relationships with internal and external Customers based on trust
    and mutual respect
  • Manage relationships with Digital Players (Pure or Retail) ensuring accurate control of
    forecasting, monitoring, and evaluation for each platform
  • Work closely with Marketing and Communication teams to manage and optimize the yields of digital campaigns
  • Contribute to cultural change of people in the business to allow the different functions (in particular Sales, Logistics and Marketing) can understand and exploit this new "distributive" approach
  • Interfacing with the Global E-commerce team to share and implement best practices


  • Degree in Economics, Management, Marketing or Sales
  • 5-7 years of experience, at least 3/4 in e-commerce
  • Strong passion for new Digital Media and consolidated experience in digitally advanced realities, Pure Player is a plus
  • Previous experience in online Category Management and Offline Sales are nice to have
  • Able to proactively implement new strategic ideas with high convincing capabilities and strong leadership for managing people 
  • Ideal person is able to communicate effectively, team work oriented, analytical, flexible and has entrepreneurial mindset, problem solving and project management capabilities (creation, execution and supervision)
  • Excellent in Italian and English
JOB ID: 1900021J