Italy, Milano, Adhesive Technologies

Technical Customer Representative for Adhesives Department


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.


This position sits within the Field Technical Customer Service team for Packaging (End Of

Line) and Labeling applications in the Consumer Goods SBU (APC P&L).

We are looking for a new team member (m/f) to cover Italy. There might also be

additional business trips to other European locations involved.

The role provides strong support for the business in cooperation with the Country Sales

Managers, the Premium Partners Manager and the other Field TCS Managers working in

this area.

Under the direction of the respective KAMs, you will manage the day to day business with

several major Key Accounts in Europe, interact with Country Sales Managers, Sales

Representatives, Purchasing, Product Development, Supply Chain and Quality in terms of

communications while delivering our portfolio strategy and product changes to the

selected accounts.

Key Tasks: Perform technical visits (meetings, audits, trials, etc.) at customers and document them.


  • Minimum Bachelor's degree in the field of Engineering

  • Experience in the packaging and/or labelling industry (e.g. OEM, Key Account, etc.), or alternatively, in a comparable business (e.g. paints, varnishes), and if possible knowledge about adhesives

  • Good knowledge about Labeling and End Of Line equipment

  • Customer facing experience (and if possible with Key Accounts)

  • Fluent in English, with good writing capabilities

  • Good knowledge of standard IT tools

  • Organized and structured, with a strong motivation and a high interest for technical topics

  • Location: Residence in the North-Centre of Italy would be appreciated

JOB ID: 20002091
Contract & Job type: Full Time, Regular
Contact information for application-related questions:


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